queXS integrates with queXML for creating questionnaires, LimeSurvey for collecting data and Asterisk for VoIP telephony.
queXS uses a "call outcome" model (instead of a "case outcome" model) to manage cases within the CATI system. The outcome of each call is recorded by the operator using temporary and final AAPOR codes.
queXS decides the best way to proceed with a case based on all previous call outcomes. Due to this model, it handles cases with multiple phone numbers very well.
queXS can also be easily used to operate outbound telephone research centres.
Here are some key features of "queXS":
· Integration with Asterisk for automatic dialing from the web browser and automatic call outcome coding
· Appointments can be made easily with automatic time zone calculations
· Only a web browser and a VoIP client required to operate on the client side
· Only relies on Open Source software to operate: Server requires PHP 5 or greater, MySQL 5 or greater, and AdoDB.
· Client view of the project with statistics
· Stores case outcomes in AAPOR Standard Definition format
· Intelligently imports sample information from a CSV file
What`s New in This Release: [ read full changelog ]
Major changes:
· Updated Limesurvey to 1.8.5+ (Thank you to McMaster University for sponsoring this work)
· Updated VoIP functions to interoperate with Asterisk 1.6
· Quota system improved (Thank you to McMaster University for sponsoring this work)
· Added quota reporting (Thank you to McMaster University for sponsoring this work)
· Added quota administration (Thank you to McMaster University for sponsoring this work)
Minor changes:
· Prefilling displays possible sample variables in a list
· Can create appointments as a supervisor
· VoIP set on an operator by operator basis as well as system wide
· Support for both SIP and IAX VoIP clients
· Better display of response categories along with shortcut keys (Thank you Servilio)
· Can reference queXS sample data in limesurvey conditions
· Separated config file so will not be overridden by updates
· Updated to php-gettext 1.0.9
Fixes:
· Added default locale to limesurvey instrument creation
Translations updated (Thank you):
· Dutch
· French
· Italian
· Lithuanian
· Spanish
